Remote work has become a way of
working and gone are the days when remote working was privilege. It is
necessity now and companies are adapting to this new work culture, either
forcefully or by choice. However, when it comes to remote work the most
important issue faced by every company is difficulty in managing communication.
You see, remote work drains the essence that lies in an in person
communication. It is essential for companies to devise effective communication
strategies to increase efficiency of remote workers.
1. Invest in communication and
collaborative software
Remote work is an extremely
feasible way of working only when you are flexible enough at adapting. As an
organization, you need to invest in collaborative software to manage your
communication with remote workers. This is a common scenario for various
companies where employees work remotely sitting in different corners of the
World. In such situations, it is of extreme importance to manage communication
taking into consideration the time zone across the World. Written communication
in form of messages through apps like Skype and others is a great way to manage
remote workers. On the contrary, when collaborative efforts of remote workers
as a team are required it is essential to take every time zone into
consideration.
2. Always keep a check on tone
An only disadvantage to remote work is difficulty in deciphering the tone of communication. You cannot truly understand the tone unless you talk to an employee in person. So if you’re adapting written communicating methods in your remote work culture, make sure you make a use of correct language. Proof read every message before sending so that there is no misinterpretation of tone and message. It is of extreme importance to adapt precise and concise writing skills.
3. Milestones could be of great
help
Invest in software that could
help you in management of project. Add milestones and project guidelines so
that every remote worker could understand the progress of that particular
projects. Besides, it is easy to track down activities of others using such
utility software.
4. Set guidelines for
communication
If remote work is followed by
large proportion of your organization’s employees than it is essential for you
to set clear communication guidelines. Guidelines as to what software needs to
be used for specific type of communications, When to use written communication,
when to use telephonic communication and how to collaborate with teams using
utility software. When there are clear guidelines, communication becomes quick
and effective.
5. Add methods of visual
communication
Instead of opting audio form of
telephonic communication, it is advisable to adapt video conferencing methods.
Video calling allows you to make up for in person communication as it is easier
to decipher the tone, expressions and context. This form of communication
leaves no room for confusion.
6. Use of visual elements instead
of long written documents
Visual elements are always more
appealing than a written document as it captures the attention. Make use of
visual elements wherever possible instead of going with pages and pages of
explanations. Visual elements are easy to understand and facilitates in
effective communication.
7. Encourage feedback
None of the communicating methods
would be effective unless your remote employees are satisfied. Seek for their
feedback, understand the loopholes in your communicating methods and adapt to
their suggestions for better work management.
8. Get them under one roof
If large proportion of your
company’s employee works remotely, it is advisable to arrange for a semi-annual
or annual meeting in form of retreats, seminars or conference. Make them
realize your company’s culture and what your expectations from them are.
Clearly laid expectations are easy to achieve. This annual retreats could be a
great way of connecting to them. You see, one of the greatest disadvantages of
remote work is lack of fondness for workplace. When your remote employee feels
connected to your company, their productivity would increase.
Managing a team of remote
employees is extremely difficult but could be made effective with the use of
proper communication methods.
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